I downloaded the DICE app yesterday to book for the 8pm streaming of Nick Cave alone at Alexandra Palace. I paid £16 and was allotted a ticket with an access code. However all my attempts to re-enter DICE and start streaming the concert failed, as I was continually invited to sign up for the app, which had already been downloaded. My appeal to the DICE help page was answered at 9.30pm [within 30 mins of the end] with the advice to try my landline number. Neither this nor my mobile number had worked, so I replied that I wondered if DICE was just another catchpenny trap for the trusting! Has anyone else had difficulty with this app, or was able to overcome it? Would love to know, and hope you did not suffer my deep disappointment at missing Nick Cave's unrepeatable gig.
Stay well, Eileen Hagger-Street
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