Avoid this removals firm! UKMovers

UKMovers. Some people recommend them, but (too late) I found several very bad reviews. They did a survey by WhatsApp video and completely underestimated the packing and vans required. They arrived late, packed haphazardly, either poorly labelling boxes or not labelling them at all, and took forever at it, regularly knocking off to smoke exotic cheroots in the street. They complained all the time about the amount of stuff we had - isn't that what the survey is for? They threw books in boxes, mashing pages and tearing bookjackets. They immediately packed my outdoor shoes (not found two weeks later) and my handbag, cutting off access to cash, so we had to cancel our taxi. Thankfully, the handbag emerged a couple of days after we arrived. The boxes were randomly dumped in rooms, rather than in the rooms labelled. Unlabelled boxes turn up everywhere. They parked two pieces of antique furniture on a working radiator at the back of the room full of boxes, furniture, bags piled almost to the ceiling. One man said he'd looked through my vinyl record collection and noticed one was worth something: would I notice if they nicked it? I said yes, and a week later found they had dumped the record case in the garage (looks like I still have everything, fingers crossed). We didn't find plates for several days, and it took almost a week to find cutlery. They charged a fortune in the end, and the boss wanted me to put the last installment in his personal account (I didn't). I went round afterwards picking up things they couldn't be bothered to pack: several big bags full. We were supposed to leave by 12, but didn't leave until 4pm.Avoid these people like the plague!

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Jackie S-McLoughlin March 6, 2022 at 7:24pm

Awful awful! Sorry for your experience and thanks for the heads up!

Now enjoy your new home :)
Annabel Gregory March 4, 2022 at 8:16pm

Emma, what an absolute nightmare! Moving house is so stressful without all this added anxst. You must be SO relieved to be relaxing in the country now!
Susie Holden February 20, 2022 at 8:43pm

Emma I am so very sorry to hear this- how incredibly stressful it must have been for you.
- Emma Metcalfe > Susie Holden February 20, 2022 at 9:29pm
  
  All in the past now, so getting over it now we're relaxing in the country! Just wanted to help other people avoid these clowns. Hope all well with you. X

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Avoid this removals firm! UKMovers

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