Following the disruption faced by passengers by the introduction of the new timetable in Summer 2018, the Secretary of State for Transport has announced that Govia Thameslink will contribute £15m towards a passenger benefit fund to be used to provide tangible improvements for passengers. As Tier 1 stations most effected by the timetable problems last summer, Alexandra Palace, Bowes Park, Hornsey and Harringay stations will all get £80,000 to spend on passenger benefits. Examples of passenger benefits could include:

  • Fit solar panels to the station
  • Adding a 'living plant wall'/bee garden or other environmental options
  • Improvements to the station toilets. Additional customer seating
  • Additional waiting shelters
  • Canopies over ticket vending machines
  • Additional ticket vending machines
  • Additional cycle parking facilities
  • Increasing cycle security measures at stations
  • Additional customer information screens
  • Defibrillators on stations

The deadline to submit ideas is 31 July.


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